Refund policy
Return Policy – MB Beauty
Right of Withdrawal
In accordance with European regulations, you have 14 days after receiving your order to request a return.
To be eligible, the item must be unused, in its original condition, and in its original packaging.
Non-Returnable Items
For hygiene reasons, press-on nails that have been opened or tried on cannot be returned.
Exchange in Case of Wrong Size
Choosing the right size can sometimes be tricky — we’re here to help.
If the size doesn’t fit, we offer an exchange to send you the correct size.
✨ For your first size-related request, return shipping is free.
How to Request a Return
Before sending any item back, please contact us at:
contact@mbbeauty.store
We will provide you with the return instructions.
Return address:
MB Beauty
4 Boulevard de la Pépinière
93420 Villepinte, France
This address is dedicated exclusively to product returns.
Any return sent without prior approval will not be accepted.
Return Shipping Costs
- For size-related issues (first order): free return
- In all other cases: return shipping costs are the responsibility of the customer
Customer Support
Our team is available 7 days a week.
We respond within 24 hours.